FAQs

General Festival FAQs

Do you have a query about Snowdonia Outdoor Festival?

Please take a look at our FAQs below and hopefully we will answer your question!

If we cannot answer your question please get in touch using our contact details

When & Where is the Festival?

The Snowdonia Outdoor Festival takes place from 11th to 13th August 2017 on Gwernhefin Farm in Bala, Snowdonia.

The postcode is LL23 7YH

Festival Terms & Conditions

Click here for our Booking Terms & Conditions

Click here for our Privacy Policy

Can I volunteer at SOF?

​Yes, email your name & interest to info@snowdonia-outdoorfestival.co.uk

Where can I park in Snowdonia?

The Festival will have parking available.

If you require disabled parking close to the Festival site please contact us asap on info@snowdonia-outdoorfestival.co.uk.

How do I get to Snowdonia?

​Click here to view our Travel to Snowdonia page

I have a question about my activity

Please call the office on 03300 555 734

Campsite - opening times

The Campsite opening times are:

​12pm Friday 11th August - 10am Monday 14th August

Festival Village - is it suitable for small children

Yes, this event is suitable for small children. Although most events/activities do have a minimum age.

Festival Village - are dogs allowed?

Yes, dogs are allowed on the Festival Village, but must be kept on a lead at all times. Please be considerate and clean up after your dog.

Festival Village - age restrictions

Children under the age of 18 MUST be accompanied by a responsible adult.

Festival Village- can I bring my own food/alcohol

You are not permitted to bring your own alcohol onto the Festival Village. If you are found bringing your own alcohol onto the Festival Village it will be confiscated or you will not be allowed entry.

You are allowed to bring food onsite, we do however have a range of catering outlets available.

How do I book tickets?

You can book your Festival Weekend and activity tickets via the online booking form here.

Or via the telephone by calling 0844 8737342 (calls cost 7p per minute plus network extras)

You can book your sporting event tickets here.

If you have a question regarding an existing order, see our customer service page here.

Can I refund or exchange my tickets?

We are sorry, but in line with most events and shows, tickets are not refundable or transferable.

Festival Village Opening Times

Festival Village is open from 3pm on Friday, and from 9am on Saturday and Sunday

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